Hazrat Shahjalal International Airport has free help desk facility at the International arrival and departure area of respected passengers which is very helpful for respected passengers. Passengers often face various problems due to not getting correct information. To address this issue, two help desks have been set up in the international arrival area and three help desks in the departure area. The help desks provide various information and directions to passengers and are open 24 hours a day, 7 days a week.